Welcome to LADY ZONE, your one-stop destination for elegant imitation fashion jewellery. To ensure a smooth and transparent shopping experience, please review our e-commerce sales policy outlined below.

1. Product Information

• All products are carefully described and photographed to represent their style and details as accurately as possible.
• As imitation fashion jewellery is handcrafted or precisely manufactured, slight variations in design, finish, or colour may occur.

2. Orders & Payments

• Orders can be placed securely through our official website: ladyzoneStore.com
• LADY ZONE’s offline and online stores do not have any connection with each other with respect to pricing, offers, gift vouchers, or other terms, conditions, or services.
• All products and services are subject to availability.
• We accept all major payment methods, including:
• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Wallets

3. Shipping Policy

• We currently ship only within India.
• Orders are generally delivered within 3–7 business days, depending on the delivery location.
• Shipping is free on orders above ₹500. For orders below this amount, a standard shipping fee (extra as actual) will apply.
• Once dispatched, tracking details will be shared via SMS and/or email.

4. Order Processing

• Orders are processed and dispatched within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

5. Order Cancellation

• Once an order has been placed, it cannot be cancelled for any reason.
  

6. Exchange, Return, Refund & Cancellation Policy

• Please refer to our Exchanged, Return & Refund Policy detailed information.

7. Terms of Use

By placing an order with LADY ZONE, you agree to this policy along with our Terms
and Conditions. We reserve the right to update or modify these policies at any
time without prior notice.