Privacy Policy

Privacy Policy – LADY ZONE AHMEDABAD

Effective Date: 01st Jan 2026
Last Updated: 01st Jan 2026

LADY ZONE AHMEDABAD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Contact Information

Business Name: LADY ZONE STORE, AHMEDABAD
Business Address: Ahmedabad, Gujarat, India
Email: support@ladyzonestore.com

2. Information We Collect

a. Personal Information

We may collect the following personal information when you register or interact with our Services:

  • Name

  • Email address

  • Phone number

This information is used to provide our services, communicate updates, and notify you of changes to our policies or terms.

b. Third-Party Contact Information

If you allow access to your mobile contacts, we may collect phone numbers solely for enquiry purposes. We do not access or collect this data without your explicit permission, and we do not share it with third parties.

c. Usage Information

We may collect information such as:

  • Time, frequency, and duration of usage

  • Features accessed

  • Storage usage

This data helps us improve performance and user experience.

d. Device & Visitor Information

We may collect technical information including:

  • IP address

  • Browser type and language

  • Operating system

  • Referring URLs

  • Error logs

This information is used for analytics, administration, and troubleshooting.

e. Call Logs

We may record or log call interactions to improve service quality and support efficiency.

3. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

4. Cookies & Tracking Technologies

We use:

  • Cookies (temporary and persistent)

  • Pixel tags / web beacons

These help improve your experience and analyze usage. You may disable cookies via your browser settings, though some features may not function properly.

5. How We Use Your Information

We use your information to:

  • Provide and maintain our Services

  • Notify you of updates or changes

  • Send promotional or service-related communications (with opt-out options)

  • Improve performance and customer support

  • Manage accounts and transaction history

6. Testimonials and Public Content

With your consent, we may display testimonials that include your name on our website. Please note that any information you voluntarily share in public areas is visible to others.

7. Data Storage & Retention

Your data is securely stored, including backup copies. Data may be retained even after account deletion where required for legal, operational, or business purposes.

8. Payment Information

Payments are processed through secure, encrypted payment gateways. We do not store full card details. Where required, we may retain limited information such as name, billing address, expiry date, and last four digits of the card.

9. Information Sharing

We do not sell or rent your personal information.

We may share information only:

  • With trusted service providers to operate our Services

  • To comply with legal requirements

  • With your explicit consent

All third parties are required to maintain confidentiality and security.

10. Data Security

We use industry-standard security measures to protect your data. Access is restricted to authorized personnel only.

11. Your Choices

You may:

  • Opt out of non-essential communications

  • Update or delete your personal data

  • Decline to provide certain information (which may limit Services)

12. Access & Changes to Personal Information

You may request access, correction, or deletion of your data by contacting us. Requests are processed within 30 days and updates may take up to 48 hours.

13. Legal Compliance and Investigation

We may disclose information if required by law or to protect the rights, safety, or property of users or the public.

14. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified via email or website notice. Continued use of the Services indicates acceptance of the updated policy.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 support@ladyzonestore.com
📍 Ahmedabad, Gujarat, India